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It is my pleasure to write this unsolicited letter of recommendation.
Nic and Wes was the general contractor for a home improvement project on the interior of my HDB Flat in 2014.
While major remodeling is inherently stressful for almost any homeowner, their services as a
general contractor were invaluable, and I am extremely pleased with the final result. Specifically in the following areas:
1. Quality of work performed. The quality of work done was consistently top notch. Project manager used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following project specifications, and their work product rarely needed refinements.
2. Quality of work was professional, reliable, courteous, and respectful of the homeowner’s property and privacy.
Their pride in their work was evident. They tidied up at the end of each workday ensuring site visits were conducive and safe.
3. Project management and coordination was effective and planned. Overseeing details from start to finish. Strong organizational skills and commitment to follow-through are assets which enabled Nic and Wes to juggle the extensive details involved in our project without missing a beat.
4. Working within the agreed budget was a strength of Nic and Wes. Alternative solutions was always offered during escalating renovation cost of unforeseen events. I was pleased with the management of funds during the final phrase of the project.
We want to thank your team for the hard work they put into building our home. We'd especially like to commend Rajan. He was always patient, and responsive, and willing to leap over fences (literally!). The band of merry men that worked on our house was also a good-natured lot, always respectful, helpful, and very accommodating. Please convey our heartfelt thanks to them. My family and I wish them all the best for the future.
Now is the laborious task of unpacking before we can truly enjoy our new home! You all should consider an end to end service packing and unpacking service!
Much thanks to the team, the renovation process was almost painless and efficient. Thank you Bob and Askae for the help with the conceptualising and planning.
Our special thanks to Rajan, who’s been the main driver of our project. He’s been very patient and accommodating with us throughout the entire project.
We are very grateful and it’s been a real pleasure working with him. No adjustments was too small for him as he tended to all the details.
You also have a great bunch of workers. Don’t quite understand what they said but hopefully they were not complaining about us ! :)
Thanks again ! Wishing you all every success ! perhaps our paths will cross again some day.
Ambrose and Pat.
Very professional staff and as promised, finished the Reno in the time specified. Our home looks awesome!!!
We have nothing but good memories and good things to say about our experience with Nic & Wes. Very friendly and approachable, but highly professional with good quality standards. We found them by chance, but we are really glad that we did. I don't think too many other companies in Singapore could have matched the way they understood and build upon what we had hoped to achieve. Then they actually delivered on the vision, which is the most important thing. We'd recommend Nic & Wes to anyone considering renovation or build in Singapore.
Craig & Matilda Mapleston
Thanks Nic & Wes for delivering your promise of a beautiful home. Your team were a pleasure to work with – your professionalism and attention to detail places you a stratospheric cut above the rest.
Nic & Wes’s design is tasteful and inspiring, and we are grateful for the unique end-result. The close guidance throughout the entire planning and execution was important, and you engaged us well – thank you.
Even after we moved in, your team was open, prompt and helpful in working through areas that needed a little attention. It is evident that your craft is your joy and passion, not just another job. A sincere and talented team - Nic & Wes.
Mr & Mrs V Chew
Nic & Wes was very professional. Their in-house designer Bob was very thorough in his work and even gave up his weekends to look for fixtures and tiles at several shops with us so we could get the best deals. Their in-house contractor Asake also did an great job, and he knew exactly what we wanted, like customised lighting settings and a statement stripe kitchen floors with little spaces between the tiles.
We also changed the position of our build-in living room cabinets at the very last minute, and wanted the television mounted on them with a movable wall mount. We were able to successfully plan it out, and Bob and Askae created a statement look for our living room.
Even their after-care service is excellent. We had a few hiccups after the reno like cracked paint and painted white walls which did not match the original colour by HDB, and it was fixed within a few days. They respond very quickly and are contactable at all times.
Julia & Jeremy
The home we own today would not have been possible had it not been for the creativity and strong financial prudence of Nic & Wes Builders. We had a concept of what our dream house would be. We could not detail our concept and we had budget challenges. Working with designers and the builders helped us to visualize our concept to detail. Their builders were conscious of our budgets constraints and throughout the project they painstakingly worked to operational disciplines and planning that maximized building efficiency and controlled wastage. The result was we achieved the realization of our dream house within our budget. They were great partners.
Peter & Samn Scully
I have been meaning to drop this note but all the settling into our new home has kept us very busy. Thank you so much to the Nic & Wes team for making our vision for a dream home a reality.
I found Nic & Wes purely by accident after speaking with 5 other design houses. But after our first meeting, it was clear you were the right partners for us. You understood our brief and vision and were able to translate it into a practical design that is today our dream home. I know we made the right choice in Nic & Wes.
Special thanks goes to our project supervisor Rajan. His dedication and commitment to the project cannot be emphasised enough. His attention to detail helped us navigate the many challenges in renovating our house. His care and concern helped make the 3 month project a breeze. His ability to come up with innovative and workable solutions to unique problems was invaluable. Thank you Rajan for everything you have done to make our house a home.
We would also like to thank Bob, Askae, Eileen, Kumar and the many people who have spent countless hours building our home over the past three months. Though we don't know know every one of the craftsmen by name but I can attest to their hard work and dedication during my weekly site visits.
Nic & Wes has been a pleasure to work with and I would not hesitate to recommend you to anyone. Thank you for making our lifestyle home a reality.
Alan and Fatima Chou
A word about Nic & Wes... It's been a PLEASURE. From the beginning of the process, it has been apparent to us that we are going to get something unique to us. Planning has been very detailed and they have gone to great extents to understand our lifestyle. From design to space planning to material choices, Nic & Wes spared nothing to ensure that the finished product not only are tailored to our needs, but also a home that harmonises the right elements. Has it been a smooth experience? Considering the multiple changes that we made along the way, which Nic & Wes gladly accommodated, I consider it a fantastic one. But far from just being smooth, I believe Nic & Wes has made the journey enjoyable for both of us. Thank you for realising our dream house, and for the family to go through this special experience and journey of building our lifestyle home together. We are very proud of it, and I trust Nic & Wes should be too.
I have an extremely good experience with the Nic & Wes team. They have done an excellent job from the design to the building work. They have also been able to complete their job less than their initial schedule. I would certainly recommend to anyone who wants to work on their house. A big thank you especially to Brian and Somu.
Brian and the Nic & Wes team,
Thanks for progressing this project to completion with the approval of the TOP. We are extremely pleased with the end product in creating a home for the Tong family.You have certainly kept up with your promise in delivery of "building homes to be proud of". The interaction with all your staff on all project matters was extremely positive and professional.
Brian, from your key staff like Jeff, Laisee and Muthu to your field staff like Sanjay, Ganesan, Arumugum and many others, they have showed patience in dealing with our requests and options in progressing and enhancing the building of our house. We are certainly pleased with the outcome and professional outlook that you have instill in them.
Once again, thanks for a job well done and happy holidays to you and your staff.
First of all we would like commend and praise Askae for his excellent work. It has been a true pleasure working with him, and he remained unflappable throughout the entire complex process, even when we bombarded him with changes and additional requests. He got everything done on time enabling us to move in as scheduled, despite some last-minutes changes we requested. Above all though it is obvious that he and his father truly take pride in their work, and that shows in the results. This is an invaluable quality and rare to find these days. The attention to detail and quality was amazing. Jeff also showed great patience and forbearance in helping us with the design, even to the point of coming over at very short notice on a late Saturday afternoon to the lighting shop when we encountered problems.
Most of the external parties that Askae introduced us to were also pleasant to deal with: Tri-Tech for security and Nathan for landscaping, although we were less impressed with Sam for the curtains, but even that was resolved in the end.
We are very happy with the way everything turned out, from the expanded kitchen to the roof terrace and the house is a joy to live in. While the flooding came as an unpleasant surprise we think you handled it well and it showed the professionalism of the way you run your company. Having said that, we are well and truly done with renovations for the time being and intend to enjoy the house as is!
However, should we need any further work to be done, either here or in the more distant future at our next house, we very much hope we can engage your services once again. We would also unreservedly recommend Nic & Wes.
Thanks and regards,
After shortlisting 3 companies and checking with several references I went with Nic & Wes to re construct a one story bungalow into a part two story with a home concept of inside/outside living. The final result was excellent and I am was very pleased with the Nic & Wes team from start to finish. Always polite, good integrity, accepted changes from plan during building and in my opinion run a very good company with the very top service levels. Due to my time constraints at my own work and knowing I would not have that much time to overlook everything I liked the one stop shop concept to assist with design, architects, builders etc… I also had the comfort level that all various skills sets will be working with each other and I just wanted a few contact people during the years project. My closest contact was with Brian, Roy, Jeffrey, Eileen and Somu all of which were very professional and very pleasant to deal with. If you have the chance to select the hands on Site Engineer I would thoroughly recommend ‘Somu’. Though I have heard the others are just as good. Somu was very professional is laying out what can and cannot be done, with no short cuts both wanting to please the client and advising the client what was not recommended for a long term basis. He had great control on the site and the entire team of workers which should not be taken for granted in any industry (i.e builders, painters, tilers, wood expert, Electrical, Swimming pool/Garden/ Pond company etc..) and many others whose names I cannot recall. As with any new building and once moving in I have found a few minor workman faults, As expected with Brian and his team without hesitation corrected then and continue to share their expertise and experience in any questions I have.
Very best wishes and thanks to them all and a happy new year,
As I can only speak English, I was at first worried that I wouldn't be able to communicate with the project manager as most contractors are Chinese speaking. I was very relieved that I could communicate easily with Askae. I had many questions about various materials and he was very patient and clear in explaining them to me. Better still, he was able to help me communicate to Chinese-speaking suppliers. But the best thing about working with Askae is that nothing was too difficult or inconvenient. Even though we kept adding to the list of jobs to be done (when the renovations were close to completion), he patiently agreed. I also appreciated the little things he did such as hanging the curtains in our attic or waiting in the house for deliveries even though he didn't have to.
I have no hesitation in recommending him to anyone who would like to renovate their home.
I want to pass on our sincere appreciation to you and your team for the wonderful home you have built for us. We purchased an old property with the naïve intent of building a new house and went down the traditional path of selecting architects, builders, designers etc and soon realized it wasn't going to be anywhere as easy or rewarding as originally hoped. By good fortune we came across your company and from the first meeting we had we realized quickly that your approach was not like the others we had dealt with nor was it going to be complex or painful. In fact, it became one of the most enjoyable and rewarding things we have done and we are extremely proud of our new home.
From design to build you and the team were engaging at every stage, even when I changed my mind on many things. Being the typically anxious owner I would drop past the site every day and the whole crew always welcomed us they exhibited a true passion for doing their best and wanting to please us.
We have had so many positive comments since moving in and have had several TC crews use the property for local productions which further increases our pride. Best of all, there is nothing like coming home each day and having a place you can truly relax in call home.
Thanks for all your hard work, diligence and energy to ensure we ended up with our dream home.
Bjorn & Tracey
The most fortunate thing that had happened to us throughout the whole episode of hunting n sealing the purchase of our new house was ‘discovering’ Nic n Wes Builders.
Somehow, intuition then told us that ‘this is the one’, no need to hunt further. Even though costs to us was the biggest consideration, we felt we would not go wrong engaging Nic & Wes, having seen its past portfolios and your sincerity and assurances in helping us build our dream home within our means / budget. You had been very accommodating and obliging, even when it comes to payments.
And we will always remember your infamous quote ‘nice, nicer or nicest’ and ‘nothing is impossible’.
Your site engineer Muthu and his team of workers have been such wonderful people to work with, so patient, polite and accommodating to our requests for changes.
We would like to take this opportunity to thank you and your team i.e. Jeff the stylo designer, Eileen the Finance & Admin ‘bao-ga-liao’, Muthu the site engineer and his entire gang of workers (Sarmi the painter, Mujama the ‘wood expert’, Sanjay the Electrical Engr, Babu who had gone back to India for marriage, uncle ‘Fatt’ the tiler, and many others whose names we couldn’t recall). The workmanship by your workers, especially the tiler, the wood-man, brick-layer, painter and plasterer, is impeccable!
We will not fail to recommend Nic n Wes to our friends and relatives. And for sure, we will be back to Nic & Wes if we have chance to build another home in future.
Chee Keong & Hwee Theng
Brian & Judy
The hardest thing about renovating my house was finding the right builder/contractor.I am glad i found you guys ! You have done an excellent job on my place.In 5 months you have totally redone my whole house the way we wanted it.You have meticulously catered to each and everybody's request and fancy.The whole family is very happy.
The quality and professionalism of your work and your team on the ground is faultless. I will not hesitate to recommend you guys to my friends and associates.The neighbours are all ready asking for your contact.
You gave me the best price yet you did not cut any corners..appreciated all you have done for me...thank you again .
CS Tay & Anna
Dear Brian & Jude
Now that we are more or less settled in our NEW HOME and watching the grass in the garden grow, we would like to take a moment to sincerely express our utmost gratitude and appreciation to you and your invaluable team in making our "DREAM HOME" come true.
You made our first building experience an extremely enjoyable one. You literally held our hands and guided us all the way from the first step of purchasing the land, designing the home, choosing materials and even decoration tips. NIC & WES is really a one stop shop.
The whole experience has been very educational, exciting, daunting, challenging at times and mostly rewarding. Your wealth of knowledge regarding every aspect of the home building process, you're your positive attitude and patience answering our unending questions in complete detail, totally eliminate earlier fears we had from all the horror stories heard associated with building a home.
Your professionalism in addressing and tackling all of our concerns along the way, understanding, accommodating and seeing things from our perspective, making every effort possible to satisfy our need and address issues to our satisfaction, will never go beyond notice.
Most importantly, Brian, you are forever patient, pleasant, considerate and never run out of ideas in solving problems. Your infamous quotes: "GOOD OR BETTER - NICE OR NICER" will be forever etched in our minds.
We have great confidence that should any problems arise, Brian and his team will be ever ready to assist us anytime and resolve it to our satisfaction. Another quote of his is "There is no problem without a solution".
Like any new home owner, we were anxious about our new house feeling like "home", but our worries were unfounded as the home was built with quality, care and passion. To top it up Brian is always there to listen and allow us to make the needed changes along the way that personalized the home for us.
A big THANK YOU again for helping us of a meager upbringing to attain our dream of building a home in a wonderful neighborhood, that will allow us to grow in a more wholesome environment.
NIC & WES did not just build a home but BRIAN and his team built us a "LIFESTYLE HOME", much to our satisfaction.
Now that the building process is over not only have we forged great working relationships, we have also extended our circle of friends.
Syed Yahia, Jami, Danial & Diyanah Aljunied
What more can we say but a BIG thank you for a great job in transforming our very old house into a beautiful new home! Both Chris and myself love our DREAM home and everyone commented that it's so big and spacious, all because you have designed it very well. We appreciate your attention to detail and accommodating to our every needs. If we ever have the opportunity to buy another property, we'll definitely call on your expertise again!
Chris & Helen
First and foremost many thanks for all your help and support in making my dream house come true!
We are pleased with the new and am slowly 'warming up' the interiors. The staffs from Nic & Wes are lovely people and they will always oblige in doing the little touch up that needs to be done.
Nic & Wes is a reliable company and you can rest assure that you will get you house within a stipulated time. Not only that they are willing to accept Post Dated Cheques too. Their after sales service is also prompt which I feel is of prime importance.
Bashir & I would like to take this opportunity of Wishing Nic & Wes the Best For 2007 and May The Company Grow To A Multi Billion Establishment.
Neng & Bashir
I would like to take this opportunity to thank you in rectifying the mistakes done by the previous contractor who did not do a proper job in submitting the necessary documents to the relevant authorities.
To Whom It May Concern
Nic and Wes Builders, did not give me the lowest quotation. 'TRUST ME', Brian said, like all contractors. I looked him in the eye and saw his sincerity and I went along with my gut feel and appointed him.
Today 13 months later, I am glad I trusted Brian Kow, for he delivered what he agreed on.
* Kept to the direct & indirect cost (no hidden cost) as projected
* Completion of the project as projected
* Brian's team consists of the Architect and Engineer
* Responsible, multi-skilled and experienced team of workers
* Brian managed all sub-contracts
* Regular consultation with Brian and site supervisor
* Explained government regulations and requirements
* No unpleasant surprises
* Prompt management of most minor problems
* Added value to the whole project
I can honestly say that with Brian, I have enjoyed 98% satisfaction in all aspects. From being a contractor/builder Brian Kow, has become a trusted friend...
Thank You & God Bless,
You have made us realized our long dream to have a house with so much ventilation and lights. The briefs we gave you have now turned into reality. The quality of workmanship, details are much to be commended.
What we like most was the flexibility you had given to us in choosing all the finishing...
Again thanks for the patience and the good work!!
From all of us,
Zulaifah, Mas and Family
First and foremost, a big "Thank You" to you and your team...We would like to thank you in this letter an to applause you and your team with the great effort in getting us settle in time and most of all, had manage to turn a very old and rundown place to a modern and cosy place where we call home...
Where cost is a concern to us, the amazing thing is that you had managed to work within our range of budget constraint.
Many times, we are unsure of what to do with some decision, but with the advice and information from your Engineer, we can settler with a decision. Most of the things to be done are being guided step by step from you and your team.
We also like to thank your team for being patience with us for the changes that we made which might cause inconveniences to them. On top of this, the helpfulness of your team that I need to let you know.
As the principal contractor providing one-stop service, we must commend you for the smooth coordination and implementation of the entire building programme, especially with the architect and engineers as well as the Government authorities concerned such that building and all related works has progressed well with minimum delay in obtaining approval/clearances etc. Your final effort in successfully applying for TOP with some modification works, is very much appreciated.
We also appreciate your kind reception of our comments, ideas & proposals for changes in the course of the construction so as to ensure that the house when completed, would be one that meets our difficult needs...
With a good hardworking team we wish you would not only keep up the good work but even improve in building better and more homes in the future!...
Lai Chee Thim
Thank you for building us a beautiful home.
We appreciate your prompt response and attempt to accede to our requests as far as possible.
We wish you all the best in your future projects!
Mark & Tany
Just wanted to say that Eddie and his workers did a fantastic job with the renovations. Thank you. Will have no hesitation in recommending your services.